SMS Messaging Program

Summit Chiropractic & Sports Institute, operated by Asdrubal I Lopez, DC, PS (“Summit,” “we,” “us”), respects your privacy. This policy explains what information we collect through our website, forms, and text messaging program, and how we use it. Protected health information you provide as a patient is also governed by our separate HIPAA Notice of Privacy Practices.

Information We Collect

Information you provide: name, phone number, email address, mailing address, appointment preferences, and any details you submit through forms, calls, or messages.

Information collected automatically: IP address, browser type, device information, pages visited, and time spent on our site.

Communication records: records of text messages and emails we exchange with you, including your opt-in and opt-out history.

How We Use Your Information

  • Schedule, confirm, and remind you of appointments
  • Respond to your questions and requests
  • Send account and service notifications
  • Send promotional offers, if you have opted in
  • Improve our website, services, and advertising
  • Meet legal and regulatory obligations

SMS Opt-In and Text Messaging

When you provide your mobile number and consent to receive text messages, we use your number to send appointment reminders, service updates, responses to your inquiries, and occasional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or reply HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only with service providers who help us operate, such as our scheduling, CRM, messaging, and website platforms. They may use it only to provide services to us. We may also disclose information when required by law. SMS opt-in data and consent are never shared, as stated above.

Cookies and Tracking

Our website uses cookies, pixels, and similar technologies, including tools such as Google Analytics and the Meta Pixel. We use them to understand site traffic, remember your preferences, and measure our advertising. You can disable cookies in your browser settings, though some site features may not work as intended.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections and access limited to authorized staff. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

  • Unsubscribe from texts: reply STOP to any message.
  • Unsubscribe from emails: use the unsubscribe link in any marketing email.
  • Access or update your information: contact us to review or correct the information we hold.
  • Request deletion: contact us to request deletion, subject to medical record retention laws.

Children’s Privacy

Our website and SMS program are not directed to anyone under 18, and we do not knowingly collect their information online.

Changes to This Policy

We may update this policy at any time. Changes take effect when posted on this page.

Contact Us

Summit Chiropractic & Sports Institute
Phone: (509) 922-1909
Email: clinic@summitsportschiro.com
Address: 902 S Sullivan Rd, Spokane Valley, WA 99037